1
Initial RSVP Collection Phase
Sodexo Teams
Each person manages 5-20 customers and collects initial RSVPs
Sodexo Customers
Respond with Yes, Maybe, or No to initial RSVP request
1
Sodexo teams reach out to customers
Each team member contacts their 5-20 assigned customers
⬇️
2
Customers respond with RSVP
Responses categorized as: Yes, Maybe, or No
⬇️
3
Sodexo compiles Yes/Maybe list
Final list prepared for EXP platform upload
2
Registration Platform Activation
EXP (Registration Platform)
Uploads attendee list and manages email delivery system
Email System
Tracks deliverability, opens, and registration responses
1
EXP uploads Yes/Maybe list to platform
Attendee data imported into registration system
⬇️
2
System generates invitation emails
Personalized emails with unique registration tokens
📧 Invitation Email
Click to expand
3
Attendee Registration Journey
Attendees
Complete registration with dietary requirements and personal details
Registration Website
sodexocookforchange2026.co.uk - Event information and registration
🌐 Main Event Website
Click to expand
1
Attendee clicks "Register Now"
Redirected to tokenized registration form
⬇️
2
Complete registration form
Fill in personal details, dietary requirements, etc.
⬇️
3
Review and submit information
Final check before confirming registration
⬇️
4
Automatic confirmation email sent
Thank you message with modification link included
📝 Registration Form
Click to expand
✅ Confirmation Email
Click to expand
4
Management & Reporting
Sodexo Management
Access real-time reports and registration analytics
EXP Platform Access
Monitor system performance and delivery metrics
1
Email deliverability tracking
Monitor who received, opened, and responded to emails
2
Registration status monitoring
Track completed vs. pending registrations
3
Real-time reporting dashboard
All data centralized in one platform
🎯 Key Benefits of the New System
📊 Centralized Data Management
📧 Automated Email Tracking
🔄 Real-time Updates
❌ No More Spreadsheets
📈 Comprehensive Reporting
✏️ Easy Modifications
🔧 Advanced System Features
🔗
Tokenized Registration Links
Secure, personalized registration URLs for each attendee
📧
Personalized Contact Integration
Each email includes the dedicated Sodexo point of contact
🌐
Integrated Event Information
Registration form links to main event website for additional details
📊
Comprehensive Analytics
Track email delivery, opens, clicks, and registration completions
🚀 Transform Your Event Management
From manual spreadsheet management to automated, intelligent registration tracking